Blog

Blog, Thought Leadership, Service Desk

Going Above and Beyond CSAT Surveys with Service Desk KPIs

Limitations of CSAT Surveys While CSAT surveys help assess the general sentiment towards an IT help desk team,...

Blog, Thought Leadership, Service Desk

Uplift Employee Experiences with Managed IT Services

Discovering and Confronting Success in an IT Help Desk Surveys can certainly be incorporated and expanded to help...

Blog, Thought Leadership, Service Desk

Applying an engineering mindset to help desk support

Building and curating an engineering mindset into Help Desk services is foundational to high-quality user support. Reducing the...

Thought Leadership, Service Desk

Using Cost Per Supported User as a Strategic Measure of Efficiency

Understanding Cost Per Supported User can be invaluable for companies that need to meet increased support demand while...

Blog, IT Logistics, Workplace Services, Supply Chain, Network & Data Center

Business Continuity and Resilience in the Face of a Pandemic : Q&A...

In the final interview of our Remaking the Corporate Work Experience series, Astreya interviews SVP of Global Service...

Blog, IT Logistics, Workplace Services

Next Gen IT for the new workplace reality: Q&A with Industry veteran...

In Part 4 of our Remaking the Corporate Work Experience series, Astreya interviews Sr. Director of Professional Services,...

Blog, IT Logistics, Workplace Services, Network & Data Center

Q&A Navigating The Human Side of Uncertainty with Erika Keough

In Part 3 of our Remaking the Corporate Work Experience series, Astreya interviews VP of Global Talent &...

Blog, Workplace Services

The New Virtual World: 7 Tips to Improve your Video Conferencing Call

Before the pandemic, video conferencing generally conjured up an image of stuffy corporate meetings with people unable to...

Blog, IT Logistics, Workplace Services, Network & Data Center

Q&A Navigating Conference Room and AV Management with Cristian Bardasu

This week is Part 2 of our Remaking the Corporate Work Experience series. We interviewed Audio Visual expert...

Blog, IT Logistics, Workplace Services, Network & Data Center

Q&A Navigating Safety & Compliance with Andrew Crosby

This week, Astreya is kicking off Part 1 of our Remaking the Corporate Work Experience series. In this...

RelayiQ 2.0.5 Brings Advanced Outlier Detection and More!

RelayiQ is thrilled to announce our latest release, since gaining the added resources and firepower of being part...

Blog

Why Hyperautomation is a BI Disruptor

There has been a huge buzz around hyperautomation since the global research and advisory firm Gartner listed it...

Managed IT Services

Blog

Blog, Thought Leadership, Service Desk

Going Above and Beyond CSAT Surveys with Service Desk KPIs

Blog, Thought Leadership, Service Desk

Uplift Employee Experiences with Managed IT Services

Blog, Thought Leadership, Service Desk

Applying an engineering mindset to help desk support

Thought Leadership, Service Desk

Using Cost Per Supported User as a Strategic Measure of Efficiency

Newsletter Signup

Get the latest Astreya news

Blog, Thought Leadership, Service Desk

Going Above and Beyond CSAT Surveys with Service Desk KPIs

Blog, Thought Leadership, Service Desk

Uplift Employee Experiences with Managed IT Services

Blog, Thought Leadership, Service Desk

Applying an engineering mindset to help desk support

Thought Leadership, Service Desk

Using Cost Per Supported User as a Strategic Measure of Efficiency

Blog, IT Logistics, Workplace Services, Supply Chain, Network & Data Center

Business Continuity and Resilience in the Face of a Pandemic : Q&A...

Blog, IT Logistics, Workplace Services

Next Gen IT for the new workplace reality: Q&A with Industry veteran...

Blog, IT Logistics, Workplace Services, Network & Data Center

Q&A Navigating The Human Side of Uncertainty with Erika Keough

Blog, Workplace Services

The New Virtual World: 7 Tips to Improve your Video Conferencing Call

Blog, IT Logistics, Workplace Services, Network & Data Center

Q&A Navigating Conference Room and AV Management with Cristian Bardasu

Blog, IT Logistics, Workplace Services, Network & Data Center

Q&A Navigating Safety & Compliance with Andrew Crosby

Blog

RelayiQ 2.0.5 Brings Advanced Outlier Detection and More!

Blog

Why Hyperautomation is a BI Disruptor

Close