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Services // AV & Workplace Collaboration
Collaboration That Works Everywhere, Every Time
End-to-end strategy, deployment, and support with proactive management and centralized remote monitoring.
Cloud, Infrastructure & Security
Enterprise AI Services
Digital Workplace Services
Pain points
The challenge we solve
Enterprises inherit mixed hardware, inconsistent standards, and rooms that behave differently site to site. Leaders need a partner who can standardize experiences, refresh aging AV assets, and keep collaboration online without interrupting meetings. Visibility matters. Adoption and uptime matter. When operations span continents, scale and repeatability matter even more.
Over 95+% CSAT for AV for the last 7 years, with all SLAs green for the same period.
The Astreya Advantage
Why Astreya?
Strategy meets technical depth. Clients get referenceable global scale, standards that hold up under pressure, and support that prevents disruptions. From design to install to monitoring and smart support, you have one accountable partner.
Global Reach, Consistent Delivery
37,500+ systems across 100+ countries through the PSNI alliance.
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One Partner from Strategy to Support
Advisory, standards, roadmapping, design and integration, refresh programs, procurement, and lifecycle support.
Centralized Monitoring with Utelogy
Room health in one place, AI-assisted insights where enabled, faster response, and fix before impact workflows.
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Zero Disruption Rollouts
Night and weekend windows, shadow rooms, and tight logistics that protect business continuity.
Key capabilities
How it works
01
Advisory & Standards
Maturity assessment, system standards, and strategic roadmapping to unify room experiences.
02
Design & Integration
System design, CAD, and 3D modeling. Platform-specific integrations like WebEx and Zoom. Hardware selection aligned to standards.
03
Technology Refresh & Procurement
Planned refresh programs, procurement at scale, and coordination with preferred partners such as LG and Logitech.
04
Centralized Monitoring & Smart Support
Remote support and monitoring with Utelogy, proactive incident prevention, and faster response to keep rooms available.
05
Event Management
Specialized support for high-visibility events. Team supports over 3,500 events each year.
06
AV Project Management
Project services for complex, multi-site execution with clear schedules, logistics, and stakeholder updates.
Proof of impact
Proven results
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99.7%
tickets
improved room availability after rollout
<50
tickets
AV-related tickets after rollout
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<30
seconds
average meeting start in upgraded room
0
minutes
of end user downtime during upgrade
integration with the astreya ecosystem
Works seamlessly with your enterprise IT stack
AV & Workplace Services connect to more than rooms. We align with Service Desk for user support, IT Asset Management for lifecycle control, and Data Engineering for analytics that turn signals into decisions.
Use cases
Where it delivers value
01
Global Conference Room Standardization
Unify hardware, platforms, and UX so rooms behave the same across locations.
02
Rapid Estate Refresh at Scale
Replace aging gear on firm deadlines while protecting calendars and continuity.
03
Centralized Monitoring Program
Command view of room health, automated alerts, and faster resolution before impact.
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04
High-Stakes Event Support
Plan and execute executive events with specialized technicians and proven runbooks.
Ready to standardize your AV workplace at global scale?
Let's discuss how we can make technology work for your people, not against them.
