Solutions // PYXIS

See the Full Picture from a Single Solution

Astreya Pyxis brings together three powerful capabilities in one unified solution, turning fragmented IT data into intelligence you can trust for faster, stronger decision making.

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Pain points

Fragmented data is the tip of the iceberg

Your enterprise collects vast amounts of IT data every day — tickets, assets, alerts, call logs, satisfaction scores. If it all lives in separate systems, managed by separate teams, reported in separate dashboards, you're only ever seeing part of the picture. And that limits everything you can do.

Reactive Firefighting

Without a connected view of IT data, the same issues keep coming back. Your team patches symptoms because nothing is showing them what's actually driving the problem.

The Analyst Bottleneck

Traditional analytics tools weren’t built for the pace of business today. By the time an analyst pulls the data, builds the dashboard, and delivers the answer, the situation has already changed.

Disconnected Metrics with No Story

You track CSAT scores, SLAs, and call volumes, but what does it all mean? Without a way to connect them, you can't answer the questions that matter.

Pyxis cuts ad-hoc requests to data teams by 70%.

The Astreya Advantage

Greater value with fewer tools

Pyxis is Astreya's intelligence platform for IT data. It pulls together information from ITSM, ITAM, CSAT, phone logs, event systems, and other IT sources, giving you insight on the full picture, not just one piece. Whether you want to understand your data better, prove what matters with hard numbers, or empower your teams with instant answers, Pyxis meets you where you are.

Faster Time to Value, Anywhere You Start

Run a metadata assessment and get clear direction in days. Validate hypotheses with real operational data and have quantified findings in weeks. Each Pyxis module works on its own, so you don't need to commit to the full platform to get something useful out of it.

Correlated Intelligence Across Every Domain

Pyxis connects data across all your IT systems and finds recurring patterns that no single tool can surface, like an aging laptop fleet driving up incident volume or a call queue structure creating abandonment spikes. These are the findings that change how you operate.

Intelligence That Fits the Audience

Metadata hypotheses for exploration. Validated, quantified insights for business cases. Plain-language answers for anyone who needs to know something right now. Pyxis delivers intelligence in the form people need it.

Built-In Institutional Memory

Pyxis stores every hypothesis, insight, and recommendation as enterprise knowledge, so teams can build off each other’s work rather than repeating it. Approved parties can access everything they need through plain-language prompts.

integration with the astreya ecosystem

A clear path from data to intelligence to action

Every Pyxis engagement follows a structured path that respects your team's time, protects your data, and delivers measurable value at every stage.

Discover

Astreya assesses your IT landscape — data sources, tools, priorities, and stakeholders — and aligns your team on what success looks like before anything is ingested into Pyxis.

Pilot

Pyxis modules, deployed on priority IT data, surface and refine early findings with stakeholders. Validate potential insights and AI recommendations with experts. Assess data quality, generates correlated insights, and identifies initial AI recommendations. And tune the conversational interface to data, testing user query accuracy. The team agrees on first-wave outcomes and quick wins.

Scale

In the full rollout, Pyxis extends across additional IT data domains and sources, deepens intelligence coverage, and refines the enterprise knowledge repository. Astreya can support your teams with ongoing intelligence operations, solution deployment, or collaborate with your internal and existing partners.

See the bigger picture in your IT data

From first assessment to validated intelligence to immediate answers to your teams' questions, let us show you what Pyxis can do for your organization.

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Use cases

Built for complex, high-stakes IT environments

Global Foundation

A large global foundation came to Astreya with data spread across four IT domains and four tools. Astreya started with metadata, surfacing hypotheses about where the biggest operational problems were likely hiding. Then it went deeper, correlating service patterns with asset conditions and user sentiment across 225,000+ records, revealing systemic drivers behind repeat escalations and satisfaction gaps tied to particular regions and asset types. The foundation's leaders used Pyxis AI Assist to explore trends in real time, drill into regional patterns, and align on remediation priorities through conversations, not spreadsheets.

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Results:

225K+ records analyzed across 4 domains and 4 tools
49 validated insights
5 targeted solutions recommended
85% overall data quality score

Global Financial Research Firm

A global financial research and investment data firm needed visibility fast. Without touching full operational data, Pyxis assessed metadata across ITSM, ITAM, and contact center systems, surfacing escalation patterns, asset distribution imbalances, and recurring support themes spanning multiple regions. The firm walked away with structured direction on where systemic friction existed and a clear next step for validation.

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Results:

Analyzed metadata across 3 domains and 4 tools
48 potential issues flagged for validation
5 strategic recommendations

Key capabilities

Validated intelligence for every stage

Pyxis-Lite: Explore Possibility

Works with metadata only, no sensitive data accessed. Surfaces hypotheses about where your biggest IT problems are likely hiding, and delivers a clear opportunity map in days.

Pyxis-Pro: Prove Impact

Works with real operational data. Correlates IT data like tickets, assets, call logs, satisfaction scores, and events across domains, and suggests solutions. Every insight is explainable.

Pyxis-AI Assist: Reason Faster

A conversational interface built on top of everything Pyxis-Pro has validated. Ask a question in plain English, get an immediate answer with relevant recommendations or visualizations. No SQL, no analyst queue, no training required.

Great technology starts with great humans.

Pyxis combines Astreya's deep IT expertise with AI that finds what human analysis alone would miss. The result is intelligence you can trust and decisions you can defend.