.png)
.png)
.png)
Solutions // Ara
Know Where You Stand.
Move Where It Matters.
Ara gives IT and operations leaders a fast, AI-powered view of readiness, maturity, and automation opportunity so they can prioritize with confidence.
Cloud, Infrastructure & Security
Enterprise AI Services
Digital Workplace Services
Pain points
IT leaders are buried in tickets, tools, and noise with no clear path to ROI.
Manual assessments drag on for weeks or months. Teams chase incidents across multiple dashboards. It becomes difficult to quantify value, so automation investments stall or never scale.
AIOps should reduce noise, improve mean time to resolution, and free people to focus on work that matters. Instead, it feels disconnected.
The result is unrealized potential.
Why Ara?
From questions to clarity: a unified view of readiness, opportunity, and ROI.
Ara is Astreya’s AIOps assessment that transforms how you understand your automation. Instead of manual interviews and spreadsheets, Ara uses service catalog driven approach with GenAI to map where you are today and define impact.
Ready in Weeks, Not Quarters
Ara compresses what used to take months of manual assessment into a focused, time-bound process. Surveys, ticket analysis, and platform insights are captured digitally, so your team spends less time in workshops and more time reacting to real findings.
One View Across People, Process, Tools, & Data
Ara evaluates your tools and platforms, technologies, processes, automation, skills, and operating model in one unified framework. The result is a balanced picture of readiness and maturity, rather than a tool-only or process-only view.
Prioritized Automation Opportunities
Using Astreya’s value prioritization methodology, Ara surfaces the highest impact use cases across towers and domains. Each opportunity is tied to effort, benefit, and risk, helping you build a roadmap that leadership can quickly understand and support.
A Roadmap With Real Numbers Behind It
Ara does more than rank use cases. It estimates potential outcomes, builds a business case with projected ROI and cost benefit analysis, and links each step to measurable goals and KPIs. You get a transformation plan that is both visionary and pragmatic.
Key capabilities
How Ara works
Ara uses an AI-powered assessment engine and a structured service catalog to turn distributed IT data into a clear path for AIOps and automation.
Context Aware Assessment Across Your Environment
Ara brings together targeted surveys, ticket data, and platform insights so you can see how ready your people, processes, tools, and data really are. Questions adapt based on previous responses, which keeps SME time focused while still revealing meaningful gaps and strengths across each tower.
Service Catalog-Based Opportunity Discovery
By mapping your services and towers into a global and customer-specific service catalog, Ara uncovers automation opportunities in both ticketed and non-ticketed work. It highlights where manual effort is highest, where coverage is thin, and where automation will create the most impact for your teams and end users.
AI-Driven RMC Scoring and Roadmap to Implementation
Ara applies AI-driven analysis to generate readiness, maturity, and coverage indices, then turns those insights into a prioritized automation roadmap. Visualizations make gaps and quick wins easy to see, while sprint-ready plans, ROI, target flows, and architecture recommendations give your teams a clear sequence of what to build next.
Ready to see where your AIOps journey should start?
Use cases
Built for complex, high stakes IT environments
01
Financial Services
Large financial institutions depend on resilient, compliant infrastructure. Ara helps identify automation opportunities that reduce ticket volume, improve mean time to resolution, and support regulatory expectations. From core banking platforms to digital channels, you gain a clearer picture of where AIOps can improve stability and customer experience.
02
Healthcare
Healthcare organizations balance clinical uptime with strict privacy requirements. Ara highlights automation opportunities in areas like EHR support, network performance, and endpoint reliability, while keeping governance, security, and data sensitivity front and center.
03
Retail
Modern retailers run on omnichannel experiences that blend stores, ecommerce, and supply chain systems. Ara surfaces AIOps opportunities that protect revenue, minimize outages during peak periods, and reduce manual operational work across distributed locations.
Key capabilities
A clear path from assessment to action
Every Ara engagement follows a structured path that respects your team’s time while delivering fast, usable outputs.
01
Discover
We start by defining scope, towers, and priorities, then configure the service catalog, surveys, and data integrations. Initial stakeholders and SMEs are aligned on what success looks like and how progress will be measured. Ticket data and tool inventories are ingested where available.
02
Pilot
Ara runs targeted assessments across priority towers and domains. Surveys go out, workshops are held only where needed, and early automation opportunities are identified. The team reviews interim findings, refines assumptions, and agrees on the first wave of use cases and quick wins.
03
Scale
In the full rollout, Ara extends analysis across additional towers and services, refines the readiness and maturity scores, and produces a robust roadmap. Sprint plans, to be flows, and platform architecture recommendations are finalized. Astreya can support your teams with implementation or collaborate with internal and existing partners.
Our partners
Built with the platforms you trust
Ara assessments and roadmaps are designed to align with the platforms you already rely on. Astreya works with leading partners including Databricks, ServiceNow, and Google Cloud. Governance and security are table stakes, with role based access, auditability, and data minimization built into every engagement.
ServiceNow
AI powered workflows and operations. With Astreya’s experience, world class engineering, and ServiceNow expertise, this partnership brings significant value. Together we optimize processes and workflows through insightful data and AI powered automation. The collaboration delivers faster realization of ROI, AI infused self service, and proactive operations fueled by rich data insights. Clients see better service quality, happier agents, and more consistent experiences.
Google Cloud Platform
Cloud and AI foundations for growth. Astreya combines proven expertise in cloud infrastructure with innovative generative AI solutions on Google Cloud. Our infrastructure services give customers the freedom to choose cloud strategies based on their own technology needs rather than a single pattern. Generative AI offerings unlock new levels of automation, data intelligence, and business value that map directly to your strategic goals.