Solutions — Data Center & Network Management — Data Center

Reliable and secure data delivery protects your business from the core out.

Astreya is a leading provider of IT Solutions and Managed Services that help businesses navigate the complex and constantly evolving landscape of network, security, data, application, and multicloud challenges. With a team of highly skilled experts, Astreya delivers customized data center solutions that are designed to meet the unique needs of each organization. Whether you need to optimize your existing infrastructure or build a new multicloud environment, Astreya has the expertise and resources to help you succeed.

Secure your data infrastructure and open new avenues for connection with a global reach.

Astreya’s Managed Services not only help secure your data infrastructure, but also optimize network performance. Our team of experts implements advanced protocols and continuous monitoring to ensure that your system is running at optimal levels. By leveraging our services, you can trust that your network will run smoothly and efficiently, allowing you to focus on your core business operations.

Astreya’s End-to-End Optimized Lifecycle for Data Center & Network Field Services

Astreya acknowledges the tremendous value of maintaining a healthy data center. Through optimized lifecycle management, we strive to enhance system reliability and reduce maintenance costs – resulting in extended equipment lifespan, lower expenses, and enhanced efficiency.
Logistics support and asset management
Installation and deployment (Rack & Stack)
Cabled, labeled, and inventoried to the customers exact specifications
Tested, Turned up, images loaded and configured
Onsite Engineering support to ensure system performance, burn-in, and QA
Redline/As-Built preparation, photo, and project closeout reporting
Updates, Upgrades, and MACDs (Smart Hands)
Operational maintenance and scheduled routine management
Repair and Break Fix (Smart Hands)
Decommissioning, Relocation, and Reinstallation services
Remote Monitoring and Management through 24X7X365 NOCaaS

Our Service Offerings

Engineering Services

Systems Discovery 

  • Our in-depth discovery process offers a comprehensive view of your technical needs – connecting with you and your personnel virtually or onsite, we strive to uncover the intricate details that define success for each project.

Systems Planning 

  • Our Engineers are dedicated to mapping out the best way forward. Proactive analysis of data leads them to formulate multiple plans that we’ll review with you – ensuring our proposed strategy always meets your expectations and budget parameters.

Systems Design 

  • With a plan secured, engineering moves swiftly to finalize the design, generate Bill of Materials (BOMs), draw designs and compile Methods Of Procedure (MOPs) & Statements of Work.
Implementation Services

Procurement logistics & asset management

  • We partner with your procurement team to guarantee smooth equipment delivery, unpackaging, and check-in inventory. Ensuring you get the most out of every purchase.

Installation services

  • Our team will expertly install, cable, and label the gear according to design specs in adherence with contract requirements.

Test & Turn up

  • Quality assurance is paramount during any network infrastructure setup: cables are rigorously tested, uplinks carefully verified and checked for durability; all gear responsibly deployed to the highest standards with complete adherence to provided procedures. We also make sure operating systems installation and configurations adhere strictly to best practices.
Operations Services

Upgrades, Updates, & MACD support

  • We perform updates, upgrades, and MACDs (Moves, Adds, Changes, and Disconnects) as part of our installation process or as part of our lifecycle management. These updates can be scheduled or unscheduled.

Operational Maintenance & Routines

  • To ensure optimal performance, we provide regular maintenance and scheduled routines (PMs) for your equipment based on your schedule and needs. Proper care and attention are essential to keep your equipment running smoothly.

Repair & Break Fix (Smart Hands)

  • Based on your service level agreement we will quickly deploy to act as your hands and eyes in the field. Our wide range of capabilities includes recycling power, troubleshooting failed optics, and analyzing syslog data to efficiently restore operations.

Decommissioning, Relocation, & Reinstallations

  • We work with your procurement team to ensure equipment receipt, perform unboxing, prep, and inventory

Remote Monitoring & Management – NOCaaS

  • Our NOCaaS team can provide the technology diverse Engineering resources and remote management to ensure your environment is stable and protected 24X7X365

5 Reasons to Leverage Astreya’s Data Center and Networking Managed Services

Global Workforce on Demand

  • 2500+ engineers & field technicians 
  • 40+ countries
  • Workforce split – 45% in the USA, 12% in India, 10% in Ireland, 10% Philippines, 23% Rest of the World 
  • Excellent track record of Rebadging and Retention of Rebadged employees 

Rapidly Scaleable Global Onsite Service

  • 500+ sites & servers are managed across 20+ countries
  • Local technicians with the right skillset 
  • Managed at a global level 
  • Average tenure of 6+ years with five Fortune 10 companies
  • Proven track record of large-scale transition of Datacenter & field services with minimal business disruption  

CSAT focused Global Remote Operations

  • 24x7x365 Global Dedicated Remote Service Desk, the regional follow-the-sun model with global support load balancing 
  • Fully manage each dispatch from inception to final billing based on urgency and technician skillset requirements 
  • Measurable Support Experience for transparent quality of service; SLAs, CSAT, and Voice of Customer (VOC) are in our DNA 
  • Resolve >95% of inbound Quick Close support (Incidents & Requests) 
  • Error-proof deliverables & deployment auditing 

Unlocking Time & Cost Savings

  • Stabilized operations budget and reduce costs by up to 25% by adopting uniquely crafted monthly pre-purchased “block” hour programs 
  • Reduce the complexity of deployment and operations teams and free up Engineering and IT workload 
  • Minimize downtime, reduce operating costs, and improve data center/network quality 

Rockstars of Data Center & Field services

  • Our team of identified subject matter experts for Data & Field services has 100+ years of cumulative experience 
  • We value a fine balance between tenured thoughts and fresher perspectives, which is evident from the profiles of our RainMakers 
  • We embrace and offer a “Growth Mindset”, through which our Data & Field Services operations have grown & expanded by more than 50% over the past 2 years 
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Our Partner Ecosystem

Proud Certified Partners

Astreya cultivates meaningful relationships with strategic partners, leveraging collective expertise and capabilities to better serve our clients.

Our Partner Ecosystem

Major Technologies Supported

Astreya is pioneering the future of data delivery, leading with secure and dependable technologies to facilitate globally accessible solutions.

Data Center Efficiency

The power of one; reducing the complexity of global network management

As companies leverage data to power their businesses, effective and efficient operations within data centers are essential. Consolidating multiple locations into a single center offers various advantages but presents its own set of difficulties that must be carefully addressed.
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