Solutions — Data Center & Network Management — Network Management

Resilient, self-healing networks to keep your environment operating flawlessly.

With Astreya, you gain access to a comprehensive end-to-end solutions and services that provides exceptional control and visibility over your network infrastructure. Leveraging leading technologies and proven frameworks, Astreya optimizes user experiences across various networks. This ensures consistent, dependable connectivity that drives optimal performance outcomes. Trust in Astreya’s capabilities to safeguard your network environment, and let your team concentrate on what matters most – achieving success in your core business and innovation objectives.

Secure your network infrastructure and open new avenues for connection with a global reach.

Astreya’s Managed Services not only help secure your network infrastructure, but also optimize performance. Our team of experts implements advanced protocols and continuous monitoring for all network layers to ensure that your network is running at optimal levels. As a result, your organization benefits from a robust and efficient network infrastructure, enabling you to deliver and scale exceptional performance across your entire business ecosystem.

Astreya’s End-to-End Optimized Lifecycle for Network Services

Astreya acknowledges the tremendous value of maintaining a healthy network environment and works to enhance overall system reliability while reducing costs. Our partners and customers see extended equipment lifespan, lower maintenance and operational expenses and enhanced efficiency.
Logistics support and asset management
Installation and deployment (Rack & Stack)
Cabled, labeled, and inventoried to the customers exact specifications
Test, turnup, and provision
Onsite Engineering support to ensure system performance, burn-in, and QA
Redline/As-Built preparation, photo, and project closeout reporting
Retrofits, Upgrades, Migrations (Greenfield, production) and MACDs
Operational maintenance and scheduled routine management
Repair and Break Fix (Smart Hands)
Decommissioning, Relocation, and Reinstallation services
Remote Monitoring and Management through 24X7X365 NOCaaS

Our Service Offerings

Engineering Services

Systems Discovery 

  • Our in-depth discovery process offers a comprehensive view of your technical needs – connecting with you and your personnel virtually or onsite, we strive to uncover the intricate details that define success for each project.

Systems Planning 

  • Our Engineers are dedicated to mapping out the best way forward. Proactive analysis of data leads them to formulate multiple plans that we’ll review with you – ensuring our proposed strategy always meets your expectations and budget parameters.

Systems Design 

  • With a plan secured, engineering moves swiftly to finalize the design, generate Bill of Materials (BOMs), draw designs and compile Methods Of Procedure (MOPs) & Statements of Work.
Implementation Services

Procurement logistics & asset management

  • We partner with your procurement team to guarantee smooth equipment delivery, unpackaging, and check-in inventory. Ensuring you get the most out of every purchase.

Installation services

  • Our team will expertly install, cable, and label the gear according to design specs in adherence with contract requirements.

Test & Turn up

  • Quality assurance is paramount during any network infrastructure setup: cables are rigorously tested, uplinks carefully verified and checked for durability; all gear responsibly deployed to the highest standards with complete adherence to provided procedures. We also make sure operating systems installation and configurations adhere strictly to best practices.
Operations Services

Upgrades, Updates, & MACD support

  • We perform updates, upgrades, and MACDs (Moves, Adds, Changes, and Disconnects) as part of our installation process or as part of our lifecycle management. These updates can be scheduled or unscheduled.

Operational Maintenance & Routines

  • To ensure optimal performance, we provide regular maintenance and scheduled routines (PMs) for your equipment based on your schedule and needs. Proper care and attention are essential to keep your equipment running smoothly.

Repair & Break Fix (Smart Hands)

  • Based on your service level agreement we will quickly deploy to act as your hands and eyes in the field. Our wide range of capabilities includes recycling power, troubleshooting failed optics, and analyzing syslog data to efficiently restore operations.

Decommissioning, Relocation, & Reinstallations

  • We work with your procurement team to ensure equipment receipt, perform unboxing, prep, and inventory

Decommissioning, Relocation, & Reinstallations

  • Our NOCaaS team can provide the technology diverse Engineering resources and remote management to ensure your environment is stable and protected 24X7X365

5 Reasons to Leverage Astreya’s Data Center and Networking Managed Services

Global Workforce on Demand

  • 2500+ engineers & field technicians 
  • 40+ countries
  • Workforce split – 45% in the USA, 12% in India, 10% in Ireland, 10% Philippines, 23% Rest of the World 
  • Excellent track record of Rebadging and Retention of Rebadged employees 

Rapidly Scaleable Global Onsite Service

  • 500+ sites & servers are managed across 20+ countries
  • Local technicians with the right skillset 
  • Managed at a global level 
  • Average tenure of 6+ years with five Fortune 10 companies
  • Providing services and scaling large networks, including global enterprise and service provider networks 

CSAT focused Global Remote Operations

  • 24x7x365 Global Dedicated Remote Service Desk, the regional follow-the-sun model with global support load balancing 
  • Fully manage each dispatch from inception to final billing based on urgency and technician skillset requirements 
  • Measurable Support Experience for transparent quality of service; SLAs, CSAT, and Voice of Customer (VOC) are in our DNA 
  • Resolve >95% of inbound Quick Close support (Incidents & Requests) 
  • Error-proof deliverables & deployment auditing 

Unlocking Time & Cost Savings

  • Stabilized operations budget and reduce costs by up to 25% by adopting uniquely crafted monthly pre-purchased “block” hour programs 
  • Reduce the complexity of deployment and operations teams and free up Engineering and IT workload 
  • Minimize downtime, reduce operating costs, and improve data center/network quality 

Rockstars of Network Services

  • Our team of identified subject matter experts for Data & Field services has 100+ years of cumulative experience
  • We value a fine balance between tenured thoughts and fresher perspectives
  • We embrace and offer a “Growth Mindset”, through which our Data & Field Services operations have grown & expanded by more than 50% over the past 2 years
  • Promote a philosophy of ownership and partnership within the team
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Our Partner Ecosystem

Proud Certified Partners

Astreya cultivates meaningful relationships with strategic partners, leveraging collective expertise and capabilities to better serve our clients.

Our Partner Ecosystem

Major Technologies Supported

Astreya is pioneering the future of data delivery, leading with secure and dependable technologies to facilitate globally accessible solutions.

Data Center Efficiency

The power of one; reducing the complexity of global network management

As companies leverage data to power their businesses, effective and efficient operations within data centers are essential. Consolidating multiple locations into a single center offers various advantages but presents its own set of difficulties that must be carefully addressed.
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