Thought Leadership, Service Desk
Cost Per Supported User (CPSU) is a key performance indicator (KPI) that every IT manager, from VP of...
Thought Leadership
Thought Leadership
RelayiQ 2.0.5 brings advanced outlier detection and more!
RelayiQ is thrilled to announce our latest release, since gaining the added resources and firepower of being part...
Thought Leadership
Why Hyperautomation is a BI Disruptor
There has been a huge buzz around hyperautomation since the global research and advisory firm Gartner listed it...
Thought Leadership
Tracking COVID-19 in your county
On March 18th 2020 I made a website to track the spread of coronavirus over time at the...
Thought Leadership
How one of the world’s largest technology companies is improving analytics integrity...
At Astreya, we are proud of all the services we provide, from managing IT support for end-user devices...
Thought Leadership
Ted Williams – An example of commitment
Can you believe that Ted Williams had a batting average of .406? He is the last man to...
Thought Leadership
The dawn of a new IT support services model
The answer to amplified enterprise productivity and employee satisfaction As the recession fades and companies position for growth,...