Audio Visual, Digital Workplace Services
The workplace is changing drastically. With more and more staff working remotely and the increase in technology, we...
Digital Workplace Services
Digital Workplace Services
The role of IT logistics in mitigating supply chain disruption risks
The term “IT logistics” is often used interchangeably with “supply chain management.” However, IT logistics is a specific...
Service Desk, Digital Workplace Services
5 ways to improve the velocity of IT services
The concept of the Service Desk is simple – it’s a central point of contact between an organization...
Digital Workplace Services
4 signs your managed service provider is subpar
Your business is only as good as the technology and people that support it. When outsourcing your IT...
Digital Workplace Services, Thought Leadership, Service Desk, Strategies, IT Logistics
7 attributes of an exceptional managed service provider
For most organizations, the IT service desk is a costly necessity that never seems to provide a good...
Digital Workplace Services, IT Logistics
Next-Gen IT for the new workplace reality: Q&A with industry veteran Ray...
In Part 4 of our Remaking the Corporate Work Experience series, Astreya interviews Sr. Director of Professional Services,...
Digital Workplace Services, IT Logistics
Q&A navigating safety & compliance with Andrew Crosby
This week, Astreya is kicking off Part 1 of our Remaking the Corporate Work Experience series. In this...
Digital Workplace Services
The importance of a good service desk
One of the common misconceptions in IT is that the help desk is a necessary evil. It has...
Digital Workplace Services
Video conferencing solutions for increased productivity
The Evolution of Conference Calls Conference calls were the most popular way to conduct meetings with employees and...
Digital Workplace Services
ITIL v4: Bringing real value to your organization
Is ITIL the answer to ALL IT process issues? ITIL is a powerful tool to solve many woes...
Digital Workplace Services
Shared help desk vs. dedicated help desk: Which model is right for...
Businesses are opting for outsourced help desk support because it boosts productivity and cuts overall costs, but the...