Exploring the seamless intersection of hybrid work and AV integration is crucial in an era marked by the...
Exploring the seamless intersection of hybrid work and AV integration is crucial in an era marked by the...
Artificial intelligence (AI) continues to revolutionize the way we live, work and communicate. From smartphones to home appliances,...
The workplace is changing drastically. With more and more staff working remotely and the increase in technology, we...
The term “IT logistics” is often used interchangeably with “supply chain management.” However, IT logistics is a specific...
The concept of the Service Desk is simple – it’s a central point of contact between an organization...
Your business is only as good as the technology and people that support it. When outsourcing your IT...
For most organizations, the IT service desk is a costly necessity that never seems to provide a good...
In Part 4 of our Remaking the Corporate Work Experience series, Astreya interviews Sr. Director of Professional Services,...
This week, Astreya is kicking off Part 1 of our Remaking the Corporate Work Experience series. In this...
One of the common misconceptions in IT is that the help desk is a necessary evil. It has...
The Evolution of Conference Calls Conference calls were the most popular way to conduct meetings with employees and...
Is ITIL the answer to ALL IT process issues? ITIL is a powerful tool to solve many woes...