Cutting edge resources and expert insights

Thought Leadership, Service Desk

Going above and beyond CSAT surveys with service desk KPIs

For years, the customer satisfaction score (CSAT) has been the gold standard for assessing service quality in various...

Thought Leadership, Service Desk

Uplift employee experiences with managed IT services

A help desk is supposed to be just that: a center of help to the users across a...

Thought Leadership, Service Desk

Applying an engineering mindset to help desk support

Engineers use a unique mode of thinking – commonly called the “engineering mindset” – that emphasizes visualizing everything...

Service Desk, Thought Leadership

Using cost per supported user as a strategic measure of efficiency

Cost Per Supported User (CPSU) is a key performance indicator (KPI) that every IT manager, from VP of...

Digital Workplace Services, IT Logistics

Next-Gen IT for the new workplace reality: Q&A with industry veteran Ray...

In Part 4 of our Remaking the Corporate Work Experience series, Astreya interviews Sr. Director of Professional Services,...

Digital Workplace Services, IT Logistics

Q&A navigating safety & compliance with Andrew Crosby

This week, Astreya is kicking off Part 1 of our Remaking the Corporate Work Experience series. In this...

Thought Leadership

RelayiQ 2.0.5 brings advanced outlier detection and more!

RelayiQ is thrilled to announce our latest release, since gaining the added resources and firepower of being part...

Thought Leadership

Why Hyperautomation is a BI Disruptor

There has been a huge buzz around hyperautomation since the global research and advisory firm Gartner listed it...

IT Logistics

Proper insight into an IT equipments’ life cycle

While people are the most important asset within any enterprise, without proper equipment, employees cannot operate at full...

Thought Leadership

Tracking COVID-19 in your county

On March 18th 2020 I made a website to track the spread of coronavirus over time at the...

IT Logistics

Breaking the IT Logistics pain cycle with automation

IT executives spend significant amounts of time planning and contemplating product lifecycle management, but considerably less time thinking...

Thought Leadership

How one of the world’s largest technology companies is improving analytics integrity...

At Astreya, we are proud of all the services we provide, from managing IT support for end-user devices...

Managed IT Services

Astreya's Solutions are designed to maximize your productivity and foster innovation within your organization.

We know the value of keeping up with ever-changing technology - that's why Astreya provides access to cutting edge resources and expert insights for a streamlined experience.

Astreya is your partner in turning global IT Support Initiatives into powerful, innovative solutions that add real strategic value to any organization.

Data Center & Network Mgmt.

Engineering Resilience: Cutting-Edge Disaster Recovery for Data Centers and Networks

Audio Visual

Data-Driven Transformation in AV Managed Services: Elevating Audiovisual Performance and Innovation

Cybersecurity

The 2024-2025 Cybersecurity Outlook

Next-Gen Digital Engineering

Embracing the Big Data Wave: Innovating for a Smarter Tomorrow

Thought Leadership, Service Desk

Going above and beyond CSAT surveys with service desk KPIs

Thought Leadership, Service Desk

Uplift employee experiences with managed IT services

Thought Leadership, Service Desk

Applying an engineering mindset to help desk support

Service Desk, Thought Leadership

Using cost per supported user as a strategic measure of efficiency

Digital Workplace Services, IT Logistics

Next-Gen IT for the new workplace reality: Q&A with industry veteran Ray...

Digital Workplace Services, IT Logistics

Q&A navigating safety & compliance with Andrew Crosby

Thought Leadership

RelayiQ 2.0.5 brings advanced outlier detection and more!

Thought Leadership

Why Hyperautomation is a BI Disruptor

IT Logistics

Proper insight into an IT equipments’ life cycle

Thought Leadership

Tracking COVID-19 in your county

IT Logistics

Breaking the IT Logistics pain cycle with automation

Thought Leadership

How one of the world’s largest technology companies is improving analytics integrity...

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