Data Center
As a leading provider of Data Center and Network services, Astreya understands the importance of staying up-to-date with...
Workplace Services
Your business is only as good as the technology and people that support it. When outsourcing your IT...
Collaboration, Thought Leadership, Workplace Services, Service Desk, Strategies
For most organizations, the IT service desk is a costly necessity that never seems to provide a good...
IT Logistics
IT executives spend significant amounts of time planning and contemplating product lifecycle management, but considerably less time thinking...
Leadership
Don’t count your chickens before they hatch! There are plenty of folks that have learned this lesson the...
Workplace Services
Your business is only as good as the technology and people that support it. When outsourcing your IT...
Thought Leadership
While every phase of client relationship management is a vital aspect of your business model, closing is by...
Thought Leadership
As millions of employees were forced to work from home, many companies discovered they lacked the audio/video...
Collaboration, Thought Leadership, Workplace Services, Service Desk, Strategies
For most organizations, the IT service desk is a costly necessity that never seems to provide a good...
Thought Leadership, Service Desk
When a business decides to partner with a managed service provider (MSP), choosing the right organization for the...
Service Desk, Thought Leadership
For years, the customer satisfaction score (CSAT) has been the gold standard for assessing service quality in various...
Thought Leadership, Service Desk
A help desk is supposed to be just that: a center of help to the users across a...
Thought Leadership, Service Desk
Engineers use a unique mode of thinking – commonly called the “engineering mindset” – that emphasizes visualizing everything...
Thought Leadership, Service Desk
Cost Per Supported User (CPSU) is a key performance indicator (KPI) that every IT manager, from VP of...
IT Logistics, Workplace Services, Supply Chain, Network & Data Center
In the final interview of our Remaking the Corporate Work Experience series, Astreya interviews SVP of Global Service...
IT Logistics, Workplace Services
In Part 4 of our Remaking the Corporate Work Experience series, Astreya interviews Sr. Director of Professional Services,...
Workplace Services, Network & Data Center, IT Logistics
In Part 3 of our Remaking the Corporate Work Experience series, Astreya interviews VP of Global Talent &...
