Cutting edge resources and expert insights

Thought Leadership, AI, Digital Workplace Services, Service Desk

AI Service Desk: Smarter, Faster, More Human Support

When most people think of IT support (outside of those working in it), they picture problem solvers. And...

Service Desk, Innovation, AI

How AI Agents Are Transforming IT Support on ServiceNow

A frustrated employee runs into an error. Instead of writing a detailed support ticket, they take a screenshot,...

AI, Innovation, Service Desk

Astreya Attachments Summarizer Now on ServiceNow Store

It’s 9:14 AM. You haven’t had your coffee yet. A ticket comes in: “The site’s down. Plz fix...

AI, Business Growth, Innovation, Thought Leadership

Dark Data: The Hidden Driver Behind AI and Automation Success

“In God we trust. All others must bring data.” This quote by W. Edwards Deming has never been...

AI, Service Desk, Thought Leadership

Implementing AI: Real-world Insights from Industry Experts

Artificial Intelligence (AI) is no longer a futuristic promise. It’s an operational reality reshaping businesses across industries. But...

AI, Innovation

Enterprise AI Implementation Tips: How to Cut Through AI Hype

Everyone says they’re doing AI. But who’s actually doing it? That question set the tone for Astreya’s recent...

Audio Visual

AV and IT: How They Can Work Together to Succeed

Success in hybrid work environments isn’t about flashy gear or gigabit pipes, it’s about AV-IT unity. When audio-visual...

AI, Innovation, Service Desk

GenAI in IT Operations: From Firefighting to Intelligent Automation

Most IT operations haven’t really been “operating.” For decades, we’ve built workflows that respond after something breaks. Rule-based...

AI, IT & Innovation

Airline IT Modernization: Lessons from Cathay Pacific

When you think about innovation in airlines, your mind probably goes to new planes or loyalty programs. But...

AI

Agentic Enterprise: How ServiceNow Is Transforming AI-Driven Operations

At Knowledge 25, ServiceNow unveiled its boldest vision yet: the shift from traditional automation to a new frontier...

Service Desk

Why Most Service Desks Are Still Broken—And What You Can Do About...

Inside a ServiceNow Knowledge 25 session that should be required listening for every IT Ops leader Heinken BV...

Service Desk

Service Desk Transformation to Drive Efficiency and Slash Costs

Why IT Support Services Need a Transformation In the modern workplace, service desk and IT support services are...

Managed IT Services

We make IT simple. Our end-to-end managed services keep your teams productive and ahead of the curve.

We know the value of keeping up with ever-changing technology - that's why Astreya provides access to cutting edge resources and expert insights for a streamlined experience.

Astreya is your partner in turning global IT Support Initiatives into powerful, innovative solutions that add real strategic value to any organization.

IT Asset Management, Digital Workplace Services, IT Logistics

IT Asset Lifecycle Management: Stop Waste, Boost ROI

Data Center & Network Mgmt.

Engineering Resilience: Cutting-Edge Disaster Recovery for Data Centers and Networks

Audio Visual

Data-Driven Transformation in AV Managed Services: Elevating Audiovisual Performance and Innovation

Cybersecurity

The 2024-2025 Cybersecurity Outlook

Thought Leadership, AI, Digital Workplace Services, Service Desk

AI Service Desk: Smarter, Faster, More Human Support

Service Desk, Innovation, AI

How AI Agents Are Transforming IT Support on ServiceNow

AI, Innovation, Service Desk

Astreya Attachments Summarizer Now on ServiceNow Store

AI, Business Growth, Innovation, Thought Leadership

Dark Data: The Hidden Driver Behind AI and Automation Success

AI, Service Desk, Thought Leadership

Implementing AI: Real-world Insights from Industry Experts

AI, Innovation

Enterprise AI Implementation Tips: How to Cut Through AI Hype

Audio Visual

AV and IT: How They Can Work Together to Succeed

AI, Innovation, Service Desk

GenAI in IT Operations: From Firefighting to Intelligent Automation

AI, IT & Innovation

Airline IT Modernization: Lessons from Cathay Pacific

AI

Agentic Enterprise: How ServiceNow Is Transforming AI-Driven Operations

Service Desk

Why Most Service Desks Are Still Broken—And What You Can Do About...

Service Desk

Service Desk Transformation to Drive Efficiency and Slash Costs

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