Tech Bar


Astreya Tech Bar.


One stop shop for everything IT to keep your users satisfied and productive


End-user satisfaction is critical for end-user
productivity

In today’s environment there is a cost when user productivity is lost and it’s critical to drive focus to the end-user and workforce by providing excellent customer service within an interactive and inviting space.


What should you do?

This means that companies need to move from focusing on ticket closures to focusing on the end-user to keep customers engaged in the solution with hands-on in-person resolutions that don’t lead to frustration and loss in productivity.

Productivity loss is
expensive for
companies

0
Hours in lost productivity

Per employee
due to IT support
issues

$0
Company cost
Effective tech bar service flow

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Astreya’s Tech Bar can help you maximize user satisfaction.


We deliver real-time, in person, on-site support to ensure your IT department can focus on more critical tasks while your users are more satisfied and productive.

Our solution includes:

Flexible and innovative
approach to tech bar location
design


Management of internal and
external applications and tools


Equipment repair

Mobile device management


Management of self-serve
peripherals including vending
machines and lockers


Setup of video conferencing
kiosks for remote offices

Expert training to educate
users


Astreya ticketing system or
your system based


 
Tech bar options

Integrated

Semi-attached designed to
compliment any existing
environment.

Environment

Extended environment
with extended user area.

Pop up

Minimal space impact with
the ability to relocate as required.