It Service Management


Astreya IT Service Management.


Improve your IT services


Astreya’s ITSM and ITIL experts take the time to learn your current environment, understand your business goals, and design a customer-centric IT Service management solution that aligns to your business needs. Our experts will help you improve the quality, consistency, and effectiveness of your IT services through process and technology innovation and implementation.

Our solution offers important services:


Complete ITSM lifecycle
management


SLAs, automation, and
customized worklows


Reduced costs through
improved utilization of IT
resources



Greater visibility of IT costs &
assets


Improved management
of business risk & service
disruption


Customized, Astreya-hosted
ServiceNow domain



Enhanced reporting for
effective iT decisions &
predictability


ITSM Platform
recommendations,
integration, and support