Workplace Services, Network & Data Center
The term “IT logistics” is often used interchangeably with “supply chain management.” However, IT logistics is a specific...
Workplace Services
Workplace Services, Service Desk
5 ways to improve the velocity of IT services
The concept of the Service Desk is simple – it’s a central point of contact between an organization...
Workplace Services
4 signs your managed service provider is subpar
Your business is only as good as the technology and people that support it. When outsourcing your IT...
Workplace Services, Supply Chain, Network & Data Center, IT Logistics
Business continuity and resilience in the face of a pandemic : Q&A...
In the final interview of our Remaking the Corporate Work Experience series, Astreya interviews SVP of Global Service...
IT Logistics, Workplace Services
Next-Gen IT for the new workplace reality: Q&A with industry veteran Ray...
In Part 4 of our Remaking the Corporate Work Experience series, Astreya interviews Sr. Director of Professional Services,...
IT Logistics, Workplace Services, Network & Data Center
Q&A navigating the human side of uncertainty with Erika Keough
In Part 3 of our Remaking the Corporate Work Experience series, Astreya interviews VP of Global Talent &...
IT Logistics, Workplace Services, Network & Data Center
Q&A navigating conference room and AV management with Cristian Bardasu
This week is Part 2 of our Remaking the Corporate Work Experience series. We interviewed Audio Visual expert...
Network & Data Center, IT Logistics, Workplace Services
Q&A navigating safety & compliance with Andrew Crosby
This week, Astreya is kicking off Part 1 of our Remaking the Corporate Work Experience series. In this...
Workplace Services
The importance of a good service desk
One of the common misconceptions in IT is that the help desk is a necessary evil. It has...
Workplace Services
Video conferencing solutions for increased productivity
The Evolution of Conference Calls Conference calls were the most popular way to conduct meetings with employees and...
Workplace Services
ITIL v4: Bringing real value to your organization
Is ITIL the answer to ALL IT process issues? ITIL is a powerful tool to solve many woes...
Workplace Services
Shared help desk vs. dedicated help desk: Which model is right for...
Businesses are opting for outsourced help desk support because it boosts productivity and cuts overall costs, but the...