Below you'll find a list of all posts that have been categorized as “Workplace Services”
In the final interview of our Remaking the Corporate Work Experience series, Astreya interviews SVP of Global Service Delivery, Jay Preston, to explore how the pandemic is resetting business expectations and fostering resilience and innovation throughout …
In Part 4 of our Remaking the Corporate Work Experience series, Astreya interviews Sr. Director of Professional Services, Ray Mason, to explore how businesses can reimagine their IT services post-pandemic. Learn more about Astreya’s …
In Part 3 of our Remaking the Corporate Work Experience series, Astreya interviews VP of Global Talent & Culture, Erika Keough, to explore how businesses can best address the human side of a crisis. …
Before the pandemic, video conferencing generally conjured up an image of stuffy corporate meetings with people unable to physically be in a conference room. But in a very short period of time, video conferencing …
This week is Part 2 of our Remaking the Corporate Work Experience series. We interviewed Audio Visual expert Cristian Bardasu to discuss how businesses can best navigate their AV challenges as they prepare for …
This week, Astreya is kicking off Part 1 of our Remaking the Corporate Work Experience series. In this series, we’ll be interviewing key functional experts who are helping enterprises of all sizes impacted by …
RelayiQ is thrilled to announce our latest release, since gaining the added resources and firepower of being part of Astreya! For those new to RelayiQ, it is a machine learning-driven BI automation tool designed …
There has been a huge buzz around hyperautomation since the global research and advisory firm Gartner listed it as its number one Strategic Technology Trend for 2020. But what is exactly is hyperautomation and …
One of the common misconceptions in IT is that the help desk is a necessary evil. It has been called many bad things, including a black hole. These negative thoughts and stereotypes do a …
The Evolution of Conference Calls Conference calls were the most popular way to conduct meetings with employees and customers in different locations. The paradigm has shifted and video conferencing solutions are rapidly replacing traditional …
Is ITIL the answer to ALL IT process issues? ITIL is a powerful tool to solve many woes of IT to achieve stability and consistency. Historically, ITIL has done so by adding processes and …
Businesses are opting for outsourced help desk support because it boosts productivity and cuts overall costs, but the question then becomes “which support model will better align to my business strategy, framework and goals?” …
